What we are building, and what we are learning about aged care software in Australia.
A familiar service name is not enough to establish that an activity fits Support at Home. The official service list describes service types and provides examples of activities within and outside their scope. It also distinguishes the …
The Assistive Technology and Home Modifications list sets out the products, equipment and modifications available under the AT-HM scheme. An item appearing on the list is only part of the decision: assessed need and any conditions also …
Clear pricing starts with a price that staff can explain and a participant can understand. The Department’s June 2026 guidance says Support at Home prices must be reasonable and transparent. It explains that package-management and travel …
Participant contributions should not be treated as one fixed percentage for every person. Current Department guidance explains that rates depend on individual circumstances and service type, with Services Australia assessing income and …
Funding references need dates. A rate copied from an old document can look plausible while belonging to an earlier period. The official Schedule of Subsidies and Supplements includes a schedule effective 1 October 2026; the PDF identifies …
Support at Home includes AT-HM, the Restorative Care Pathway and the End-of-Life Pathway alongside ongoing services. The official services overview links to the separate guidance for each pathway. Treat it as a starting point for the right …
The strengthened Quality Standards guidance helps providers understand the outcomes expected in aged care. The Commission explains that its examples are not a rigid checklist for every organisation: the actions taken should suit the service …
When a policy refers to the Aged Care Act 2024, the version matters. The Federal Register provides the current compilation and the history of earlier versions. At this review, the latest compilation was Compilation No. 2, dated 1 July 2026, …
The My Aged Care Service and Support Portal helps providers manage service information, referrals and client service records. The Department’s resource collection includes different guides for administrator, team-leader and staff tasks. …
The Support at Home Program Manual is a useful starting point when a team needs to find the guidance behind a service, funding or record-keeping decision. The Department publishes it for registered providers. The PDF checked for this …
